AI-assisted product design for complex SaaS products

I help SaaS teams understand customer problems, simplify complex workflows, and move faster from idea to prototype to buildable product — using Figma, Claude and founder-level product thinking.

Karl Friend, Senior Product Designer

What I help with

I focus on the hard part of SaaS — the workflow behind the interface.

Complex SaaS workflows

I simplify admin-heavy, multi-user, permission-based workflows into clear product experiences.

Customer-led product design

I talk to customers, understand what they actually need, and turn messy requirements into product direction.

AI-assisted prototyping

I use Claude, ChatGPT and Figma to move faster from problem to flows, logic, prototypes and buildable software.

Web and mobile product design

I design product experiences across responsive web, mobile apps, dashboards, onboarding and internal tools.

What clients say

“Working with Karl has been an absolute pleasure. Not only did he save me hours, his work was far superior to ours. We love the working relationship we have with Karl.”

Richard Smith — CEO, Infoodle

Looking for a senior product designer who can move fast?

I'm open to Senior Product Designer, Lead Product Designer, Product Lead and AI-assisted product design roles with SaaS teams in New Zealand, Australia and remote global markets.

Get in touch